Kolobot road, Nairobi Kenya

Contact Us

Whether you have questions, feedback, or need assistance, our team is here to help. Connect with us through any of the following channels, and we’ll get back to you as soon as possible.

Contact Us

Our customer support team is available to assist you with any inquiries about your order, sizing information, or product details. We’re committed to ensuring your shopping experience is smooth and enjoyable.

    Customer Support

    Support Available:

    Mon - Fri, 9am - 6pm
    Saturday, 9am - 6pm
    Sunday, 11am - 5pm

    Quick links

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    Help & FAQs
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    Login / Register
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    Track Your Order
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    Shipping & Returns
    Our Physical Store

    Hoodie & Chill

    info@hoodieandchill.com

    @hoodie&chill

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    Quick Shipping & Returns

    Fast Delivery & Hassle-Free Returns

    We get it—you want your hoodie, fast. That’s why we ship quick and keep returns simple. No stress, just chill.

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    Money Back Guarantee

    Shop with confidence — your satisfaction comes first.

    If you're not 100% happy with your purchase, we’ll refund your money. No hassle, no hard feelings.

    Online Support 24/7

    We’re always here when you need us.

    Whether it’s day or night, our support team is ready to help with any questions or concerns—anytime, anywhere.

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    Secure Payment

    Your safety is our priority.

    All transactions are encrypted and protected with industry-standard security, so you can shop with peace of mind.